Microsoft is working on a fix for a known issue impacting Windows 11 customers and causing a prompt for admin credentials before every attempt to print.
According to Microsoft, this problem impacts Windows environments where the print clients and print servers are in different time zones.
"You might receive a prompt for administrative credentials every time you attempt to print in environments in which the print server and print client are in different times zones," the company explains.
Affected platforms include both client and server Windows versions:
- Client: Windows 11, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1
- Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
While Redmond has already fixed the problem for previously released Windows versions in September and October updates, a solution to address this issue is unavailable for Windows 11 customers for the moment.
Affected customers running previous Windows versions (including Windows 10) can fix the issues by installing the September Patch Tuesday and October Patch Tuesday cumulative updates.
Microsoft says an update that will fix this on Windows 11 is likely to be released in late October.
Luckily, the known issue should not impact home users since affected systems are more commonly found in enterprise environments.
Other Windows 11 printing issues
Microsoft also confirmed other Windows 11 known issues which caused printers installation to fail on systems in enterprise environments last week.
As Redmond explained, printer installation processes may fail when attempted over the network on devices that access printers via print servers using HTTP connections.
Installing printers might also not complete successfully via the Internet Printing Protocol (IPP) in organizations sharing IPP printers using printer connections.
Last week, Microsoft confirmed a third known issue leading to custom printing properties not being correctly provided to print clients.
Even though not causing printing operations to fail, customers using impacted devices would only print with default settings.
